AKL Automotive Locksmith Ltd processes personal data only to deliver emergency, non-destructive vehicle entry services and to meet legal obligations.
1. Who We Are
AKL Automotive Locksmith Ltd.
[Insert Company Number if Ltd]
[Insert Registered Address]
Email: [insert]
Phone: [insert]
We are the data controller for all personal data we process.
2. Data We Collect
We collect only the data required to carry out your request:
• Name
• Mobile number
• Vehicle registration, make, and model
• Location of the vehicle
• Description of the lockout situation
• Basic job notes
• Invoice information (name, address if required for accounting)
We do not collect or store payment card numbers.
We do not store images of ID.
We do not collect unnecessary personal information.
3. How We Use Your Data (Lawful Basis)
Contract
To respond to your enquiry, attend your location, complete the job, and issue an invoice.
Legitimate Interests
For accurate record-keeping, fraud prevention, safety, and legal compliance (including accounting and HMRC requirements).
We do not use your data for marketing without explicit consent.
4. Sharing Your Data
We share data only with essential service providers:
• Accounting software
• Payment processor
• Cloud storage provider
• Email and communication providers
They act as data processors and must protect your information.
We do not sell or pass your data to any third parties for marketing or profiling.
5. Google Forms Disclosure
If you submit information through our job intake form, it is processed through Google Forms and stored on Google’s servers.
For details on Google’s data handling, see Google’s privacy information.
6. Data Retention
• Job records and invoices: retained for 6 years to meet legal and accounting obligations.
• Communications: retained for the duration of the job + 12 months, then deleted.
• ID verification: not stored; only a record that ID was checked (“yes/no”).
After retention periods expire, data is securely deleted or destroyed.
7. Your Rights
You may request:
• Access to your data
• Correction of incorrect data
• Erasure (subject to legal retention requirements)
• Restriction of processing
• Objection to processing
• Data portability
To exercise any right, email: [insert email].
We will respond within one month.
8. Complaints
If you believe your data rights have been breached, you may complain to the ICO:
Information Commissioner’s Office
9. Security Measures
We secure your data through:
• Encrypted devices
• Password and biometric locks
• Two-factor authentication
• Restricted data access
• Secure deletion of temporary notes
• No storage of ID images or card details
10. Changes to This Notice
Updates will be posted on this page. Continued use of our service indicates acceptance of the updated notice.
AKL Automotive Locksmith 